The printer status is offline or The printer is not responding displays when attempting to print. Step 1: Make sure the printer is ready If the printer is off or unavailable for communication, it is offline. Make sure the printer is ready to receive a print job. Look at the printer. If it is off or in sleep mode, press the Power button to turn it on or wake it. Make sure the printer has paper loaded into the input tray, the correct ink or toner cartridges installed, and there are no errors or blinking lights on the printer control panel.
Step 2: Reset the printing system. Resetting the print system clears any error states by removing all HP and non-HP printers, print jobs, and printer preferences. Click the Apple menu, and then click System Preferences. Enter the Administrator name and password, and then click OK to complete the reset. After the printing system resets, add your printer back to the list and try to print. If the printer remains offline, continue to the next step.
How do I get my HP Photosmart printer out of "Paused" ?
Step 3: Troubleshoot the printer connection. Troubleshoot connection issues with network or USB-connected printers. Troubleshoot a Wi-Fi Printer Connection. Troubleshoot a Wired Network Printer Connection. Select a location.
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Europe, Middle East, Africa. Load the paper print side down in the input tray. Many papers have printing and nonprinting sides, like photo paper and other special media.
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Usually, the smoother side is the "print side," and sometimes the non-print side has a logo of the paper manufacturer on it. For everyday text documents, plain paper with ColorLok technology works well. Paper with ColorLok technology is industry-standard paper that works well with HP ink. For documents with dense printing, such as high contrast graphics or photographs, use HP Advanced Photo Paper for the best results.
Some media may not absorb ink as well as others. If your prints smear easily, make sure you are using a recommended paper. Store photo paper in its original packaging inside a resealable plastic bag.
Store the paper on a flat surface in a cool, dry place. Load sheets of photo paper only when you are ready to print, and then put the unused paper back in the packaging. Research and publish the best content.
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HP Printer Offline Issue on Mac? HP Printer Support
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Support for hp printer 1. Your new post is loading Scooped by Gaurav Kumar. Common Problems that the print and scan in hp all in one printers. August 29, 7: Check the cartridge compatibility. Replace incompatible cartridges. If these steps resolved the issue, you do not need to continue troubleshooting. If the issue persists, continue to the next solution.
Do not use wrinkled or curled paper. Load only clean, wrinkle-free paper into the product. Step 1: Step 2: Plain paper with ColorLok technology is recommended for text printing For documents with dense printing, such as high contrast graphics or photographs, use HP Advanced Photo Paper for the best results. Try using a different paper.